At TELA, we are committed to maintaining your privacy and protecting your data. This Cookie Policy explains how we use cookies and similar technologies when you interact with our website or mobile application ("App"). By using TELA, you consent to our use of cookies as outlined in this policy.
Please read this Cookie Policy carefully to understand what cookies we use, why we use them, and how you can manage your cookie preferences
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, tablet, or other devices) when you visit a website or use an app. These files contain information that helps us recognize you, remember your preferences, and improve your user experience.
Cookies can be classified into two types:
First-Party Cookies:These are cookies that are set by TELA or its services directly on your device.
Third-Party Cookies: These are cookies set by external companies, such as service providers or advertisers, to track user behavior across multiple sites or applications.
2. Types of Cookies We Use
TELA uses the following types of cookies to enhance your experience when using our App or website:
2.1 Essential Cookies: These cookies are necessary for the functioning of the TELA App and website. They allow you to navigate through the site and use essential features, such as account login, transaction processing, and security-related functionalities. Without these cookies, certain services cannot be provided
2.2 Performance Cookies: Performance cookies collect information about how you use the TELA App or website, such as the pages you visit most frequently and any error messages you may receive. These cookies help us improve the performance of the App, monitor website traffic, and analyze user behavior to enhance the service.
2.3 Functional Cookies: These cookies allow us to remember your preferences and settings, such as your language choice or login credentials, to provide a more personalized experience. They help make the App more functional and improve user convenience.
2.4 Targeting and Advertising Cookies: Targeting cookies are used to deliver advertisements that are more relevant to you. These cookies track your browsing activity and may be used by third parties to provide tailored advertising across different websites. We use these cookies to analyze the effectiveness of marketing campaigns and optimize your experience with personalized offers and promotions.
2.5 Social Media Cookies These cookies are used when you interact with third-party social media platforms (such as Facebook, Twitter, or Instagram) through our App or website. Social media cookies allow you to share content from the App on social media or interact with social media features within the App.
3. How We Use Cookies
We use cookies for various purposes, including:
To ensure the App operates effectively and to provide core functionalities such as account access, transactions, and security.
To improve the performance of the App and website, helping us understand user behavior and optimize the overall experience.
To personalize your experience, including remembering preferences such as language or login details.
To deliver relevant advertising and marketing content tailored to your interests.
To provide social media functionalities, enabling you to share content on social platforms and interact with them.
4. Managing Cookies
You can manage or disable cookies by adjusting your browser settings or device preferences. Most web browsers allow you to block or delete cookies, or alert you when cookies are being set. However, please note that disabling certain cookies may impact the functionality of the TELA App or website, and some features may not work as intended.
How to Control Cookies:
For Web Browsers: You can set your browser to accept or reject cookies, delete cookies, or notify you when cookies are being sent. Please refer to your browser’s help section for detailed instructions.
For Mobile Devices: You can control your device's cookie settings through the device's privacy settings. Specific apps or browsers may have additional privacy settings for cookies.
5. Third-Party Cookies
TELA may allow third-party service providers to place cookies on your device. These third parties may collect information about your activities across different websites or services for purposes such as analytics, advertising, or social media integration. These cookies are subject to the privacy policies of the respective third parties.
6. Changes to This Cookie Policy
TELA reserves the right to update or modify this Cookie Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this policy periodically to stay informed about how we are using cookies and protecting your information.
7. Contact Us
If you have any questions about this Cookie Policy or how we use cookies, please contact us:
Email: support@tela.ngPhone: +234 9133124223
Acknowledgment: By using the TELA App or website, you acknowledge that you have read and understood this Cookie Policy and agree to our use of cookies as described herein.